How does trade credit insurance work?
How does a trade credit insurance work in practice?
1 We analyse your customers and prospects
Assessing risks associated with customers constitutes a first important step in the protection of your transactions. It also offers an extra opportunity to increase the quality of your customer portfolio. Every day our specialised risk analysts scrutinise hundreds of economic indicators. This gives us insight into the economic, political, commercial and financial risks of your new and existing customers. The result is a permanent barometer of the financial stability of your customer portfolio.
2 Test the risk and request a limit
Before you do business, you naturally want to know whether it is a good idea to offer payment terms to a particular customer. All you have to do is request a limit evaluation via our online system. Based on our risk analysis, we will decide if we accept this limit fully, partially or not at all. The limit indicates for what amount we find it safe to deliver to this particular customer without pre-payment. At the same time, this limit is the amount for which you are insured if your customer should not pay. For certain products, you are insured by default up to an amount defined in advance per customer.
3 We monitor your customers in real time
As soon as this limit is approved – and that can often be done the very same day – you can focus on your customers while we cover the risks. If your customer´s financial situation changes, we inform you immediately and adapt the limit when necessary.
4 We take care of the collection of your overdue invoices
One of your customers has financial troubles and is not able to pay your invoices on time? Send him a payment reminder and a payment demand. Then our collection department will take care of the collection of the overdue invoices. You don´t have to do anything more.
5 We compensate you when your customer doesn’t pay
Does your invoice remain unpaid? Is your customer bankrupt? Then we compensate the unpaid invoice according to the cover percentage that we have defined together in the policy. In this way, you never again have to worry about the payment of any invoice whatsoever.