If you have a question on claims or collection, have a look at our guides: how to place a debt for collection, how indemnification works, how to make a claim… and more!
How to place a debt for collection and what happens after? Find out how to log a collection case on our online portal by following our step-by-step infographic.
If your customer becomes insolvent, then you can make a claim to retrieve money lost. Find out how to make a claim and what to expect once your claim is filed.
If your customer fails to pay on time, prompt reporting is crucial. Find out how and when to place a debt with us for collection and let us know of overdue payments.
If you have opted in for our collections service, we will contribute to the costs you pay when we make a collection for you. Find out how indemnification works.
Discover how we can help you collect your money whether your debt is covered or not under your Policy. Read now the top 10 reasons to use our debt collection services.
This customer guide explains next steps when one of your customer fails to pay an invoice on time and you’ve been unsuccessful in collecting the payment.
Credit risk: How to respond to sudden supplier closure
Our assistant head of risk underwriting, Kieron Franks shares the steps we took to protect our clients following the collapse of meat supplier firm Russell Hume.
