Customer Resource Center

Customer Resource Center

We're so glad you're here. Thank you for your partnership.
Easily determine your important policy-related dates, such as claim notification deadlines and estimated claim settlement dates with our Key Date Calculator.


  1. Login to Allianz Trade Online
  2. Navigate to the claim filing function
  3. Select the appropriate option in the "Report a Claim" section

Electronic Fund Transfers (EFT)/Wires

Send payment confirmations to with paid invoice number(s).


Bank of Montreal
1205 Ste-Catherine St. West Montreal, QC, H3B 1K1

Branch # 01531
Bank Institution # 001


  • CAD$ Account # 1070-125
  • USD$ Account # 4602-501

SERVICES (limit fees):

  • CAD$ Account # 1050-212
  • USD$ Account # 4602-464

Online Banking Payee (CAD$ only)

Payment is possible with the following banks. Please include your Policy number.

Desjardins, Royal Bank, TD Bank, Scotiabank, Bank of Montreal, CIBC, National Bank

Name of online banking beneficiary:

  • EH Canada Insurance (premium)
  • EH Canada Services (limit fees)

Pre-Authorized Debit Plan (PAD) CAD$ and USD$

We can debit your bank account when your invoices become payable. It must be with a Canadian bank (5-digit transit). To obtain the form, please contact

Payment by cheque

Please send payments by cheque to:

Allianz Trade in Canada
ATT. Carolyne Keskinbicak
1155 boul. René-Lévesque West, Suite 2810, Montréal QC H3B 2L2

Additional Resources

If you need assistance, we encourage you to reach out to you service team member. Or feel free to call the number below.
Have feedback about your service? Taking the time to share your thoughts helps us to continuously improve.
Help Us Improve
Check out some common questions we recieve. Still have questions? Feel free to contact us.